State Farm® Insurance Agent Marcelo Rodriguez

"I want to first apologize that you are having to deal with this entire situation and let you know that if it were up to our office, we would keep your policy at the same price. We wouldn’t want to jeopardize our reputation by doubling someone’s insurance out of the blue. Unfortunately, this was caused because the initial information we were given was not accurate, which led to additional questions from State Farm. This new information was sent to State Farm, and they updated the pricing accordingly. I know your account manager called to explain this, but it appears you didn’t want to continue the conversation, and we weren’t able to get to that part. We understand this because if I got a call about my insurance going up after we had agreed on a price, I would also be very upset. This is likely why the whole ordeal felt like you were “misled,” but in reality, this is how all insurance companies operate. If the correct information is not received upfront, insurance companies have the right to update the premium to what it should have been initially. We were trying to review this with you, and we are still here to discuss the information and the decision that was made. At the end of the day, we take full responsibility for what happened. It’s our name tied to your policy, and while we can’t go back in time to fix this, we will be sending you something in the mail as a small token of how much we regret that this happened to you. We are on your side and will always be here for you. Our office hours are Monday through Friday, 9 a.m. to 5 p.m. If you still need anything, we are here to help. You trusted us, and we will do everything we can to earn that trust back."

"Trinity, thank you for taking time to share your experience 🌞 We are here for all of our clients and we stand by our principles of integrity, purpose and passion. We love what we do, genuinely 😅. Many people think insurance is boring and that talking about auto, home or business insurance is not cool. Yet, we save people money on their insurance and usually get them better coverages and that's pretty cool. All jokes aside, thank you for putting your faith in us. We will continue to work hard to help in anyway we can. Welcome to the State Farm Family. 🤍"

"Thanks so much for sharing your experience! It’s great to know that our team’s personalized approach made a difference and helped you save money. We welcome you with a warm hug and want you to know it means a lot to us that you felt supported throughout the processes. If you or your friends/family are looking for Auto, Home or even Health Insurance, we’re just a call away! 💗"

"Alex - Thank you so much for your thoughtful review. We truly appreciate your kind words and are so glad to hear that you felt well taken care of. Providing fast, reliable service is something we take pride in, and it means a lot to know it made a difference for you. We’re always here whenever you need us. Welcome to the State Farm Family. 🙌"

"Thank you so much for the kind words! We’re thrilled to hear our team was able to help you find the best rate and made the process quick and easy. We’re all about making insurance simple and stress-free, and our team truly goes above and beyond. If you ever need anything or have friends or family looking for coverage, we’re just a call away! 🚗💬"

"Brianna - we are happy to see that we deserved a five star google review. Thank you for sharing your experience and it was truly an honor to have found you. It was like fate 😅. All jokes aside, we are here to help if you ever need anything. As you know, we love what we do and we find purpose and passion behind our work. Welcome to the State Farm Family. We look forward to our next call with you 🌞"

"Thank you so much for your kind words! It truly means a lot to hear that you felt the service and price were excellent — we put our hearts into making sure every customer feels valued and taken care of. Your support and trust genuinely mean the world to us, and we’re so grateful to be a part of your journey. If you ever need anything, we’re always here for you. 💛 Welcome to the State Farm Family."

"We know that navigating car insurance can sometimes feel overwhelming, so it’s incredibly rewarding to hear that we were able to make the process smooth and stress-free for you. Taking the time to explain every detail and ensure all your questions are answered is something we deeply value — and we’re so glad it made a difference. Your trust and recommendation mean everything. It’s feedback like this that reminds us why we do what we do — to make people feel supported, informed, and confident in their coverage. We’re always here for you and your family whenever you need us!"

"We’re really glad our team was able to step in quickly and walk you through the options in a way that made things clear and manageable. Taking something off your plate and helping you feel confident in your decision — that’s what we’re here for. 🙌 Thanks again for giving us the chance to help. If anything comes up or you just want to talk through coverage in the future, we’re always here for you! Welcome to the family. 🤝"

"Thank you so much for the great review! We’re thrilled to hear that you found our insurance team both professional and fun to work with — that’s exactly the experience we strive to provide. At our State Farm insurance agency, we’re committed to making the process of getting coverage easy, efficient, and even enjoyable. Whether you’re looking for auto insurance, home insurance, life insurance, or business coverage, we’re here to help every step of the way. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"

"Welcome to Texas 🤠 They say everything is bigger in Texas and that includes our savings and our southern charm. All jokes aside, I am happy to hear that we were able to bring you to the State Farm Family. If you know anyone who needs help with their auto insurance, home insurance, renters insurance or even business insurance, please send them our way. We are here and happy to help. Like a good neighbor, State Farm is there."

"Owen - thank you for the give star review. We know that this is something that demonstrates our true capacity and our care for the people we insure. Our clients really are family to us and we treat them as such. Helping people is in our DNA and as long as we are in business, that will be our primary focus. When getting auto insurance, or even renters insurance, it can be confusing and we specialize in making that process quick and easy. We are super grateful to hear that we did just that for you Owen."

"Brandi, thank you so much for choosing us. We are excited that we were able to pick you. It's a perfect match for us to be neighbors. 😊 All jokes aside, we welcome you to the State Farm Family with open arms. With a fully licensed staff in not only Property and Casualty, but also Life and Health, we are here to support you. We look forward to our continued communication and your next policy review. 💕"

"Christian - thank you for taking time to write us a five star google review. We fundamentally believe that communication is key, which is why everyone in our office picks up the phone (no matter what department they work in). Thank you again for sharing your experience and if you ever need anything, we are a call, text, email or visit away. "

"It was a pleasure getting to speak with you 😃 We are happy that we were able to get the correct auto coverage and that you look forward to chatting with us again. We are also excited to speak with you again and will continue to be here if you need anything. Welcome to the State Farm Family. 🥰"

"Muchas gracia por tus amables palabras y por confiar en nosotros. Nos llena de alegría saber que nuestro equipo pudo acompañarte con tanta dedicación y que nuestra asesoría y seguimiento hicieron la diferencia para ti. Tu recomendación significa mucho para todo nuestro equipo y nos inspira a seguir entregando lo mejor cada día. ¡Estamos aquí para lo que necesites, siempre! ✨"

"David - thank you for taking time to write a five star google review. We are happy that we were able to help you with your insurance needs and will continue to do so. We hope to continue to be a light in our local community and help more people like you. At the end of the day, we value the impact we make and know that we can help change the world, one State Farm policy at a time. Thank you for being part of that movement. If you ever need anything, "Like a good neighbor, State Farm is there"."

"I read this review to the team and they were super pleased to hear about how remarkable your experience was with our office. What made us even happier was the fact that you saved 30% on your insurance! Savings like those, in this economy can be life changing. Welcome to the State Farm Family. We look forward to being your one stop shop for all things insurance: auto, home, renters, condo, life, health, pet and so much more."

"Thank you so much for taking the time to share your positive experience! We’re delighted to hear that our team was able to provide you with attentive, quick, and reliable service throughout your auto insurance process. At State Farm, we understand how important it is to have an insurance agent who is responsive and truly cares about your individual needs, whether it’s for auto insurance, coverage options, or any questions you may have along the way. Our team is dedicated to making sure you feel confident and supported, and your kind words reaffirm the hard work she puts in every day. We truly appreciate your trust in us and look forward to continuing to serve you with personalized insurance solutions for your vehicle and beyond. Thanks again for choosing State Farm!"